OPERATION MANAGER
July 5, 2024SCOPE OF WORK:
This Operations Manager position will be responsible for managing subcontractors, controlling activities related to daily operations and all other services related to the common routes, within the Metropole Thu Thiem area.
RESPONSIBITIES:
- Manage and supervise the working schedule of 01 Payable Accountant cum Admin and 01 Technician
- Capable of working efficiently with many stakeholders, including developers, customers/ residents/ tenants; and having good relationships with the local government
- Coordinate with Property Managers of related projects to supervise outsourced services, the public utility system, and asset management on common routes
- Follow-up contracts with the sub contractors on all aspects of their services
- Be responsible for dealing with all sub contractors of their goods/ service provided, good/ personnel replacement…
- Deal with suppliers and ensure that services are performed in a professional and timely manner
- Ensure at all times the proper performances by external contractors for all maintenance contracts with regards to equipment installation, services and repairs in the premises
- Ensure all service requests/ needs from residents, customers, developers are attended and responded in a timely manner
- Record and attend to all residents’ complaints, promptly and efficiently
- Ensure the acceptance of services with customers, the developers is approved according to the time on the contract
- Maintain a clean and orderly work area
- Implement and up-dates new procedure when needed
- Implement policies and procedures under the guidance of Head of Property Operations Division
- Carry on all jobs assigned by Head of Property Operations Division
REQUIREMENTS:
- Graduated from University with related majors, with professional knowledge of apartment building operations
- Minimum of 2 years of experience in a similar role in the property management field
- Proficient English (both speaking and writing)
- Excellent time management and organizational skills with the ability to multi-task
- Good report writing and presentation skills
- Good teamwork skills
- Management and leadership skills
HOW TO APPLY
- Email: ta@highgate.vn
- Phone: 0938 442 604 (Ms. Xuân)