The policy of collect and secure private information.
1. Purpose and scope of information collection:
Data collected on the website include: name, address, email, phone number, username, password. This is the information that we request when registering a member, contacting the service or purchase contact.
Data collected on Highgate Connect App include: name, address, email, phone number, username, password. This is the information that we request when registering in Highgate Connect App.
We only store member information or contact information on company websites. However, bank account information will not be stored. We also use information that identifies user behavior (cookies, ip, views, clicks) on our company's websites, in order to improve the structure, content, form of websites in accordance with user behavior.
2. Scope of using information:
Customer data is only used to contact purchase orders for goods and services.
We use the data provided by customers to take care of customers during the time of using the service, notify about new service updates, goods, promotions, incentives for loyal customers.
Communicate to exchange information addressing customer requests.
Highgate Connect customer data is stored until a cancellation request is made to the building management or the customer chooses the account deletion function on the Highgate Connect App.
4. Address of the unit collecting and managing personal information:
Highgate Real Estate Management Company Limited, Address: 138-142 Hai Bà Trưng, Đa Kao, District 1, Tel : +84901 339 688 Email: contact@highgate.vn
5. Means and tools for users to access and edit their personal data:
Customers who register for membership at our website have the right to login to change, update personal information, passwords and track orders activities. In case customers yet to register or to change or cancel information, please email to contact@highgate.vnor call our hotline at +84901 339 688
6. Commitment to privacy of customer personal information:
Customer information on our websites is committed to confidentiality. Collection and use of information of each member is made only with the consent of the customer.
Customer information on our Highgate Connect App is committed to confidentiality. Collection and use of information of each member is made only with the consent of the customer.
Do not use, not transfer, provide or disclose to third parties about the member's personal information without consent from members.
In the case of information server hacked, resulting in member data loss. We will fix security errors; at the same time, notify the case to the investigating authorities for timely handling and notifying our members.
Data is only provided in case of a request of the authorities about the customer information stored on our server to serve the investigation and verification of suspected violations.
We will not guarantee the rights of customers to register on the websites of our company in case of personal information provided by customers such as: name, address, email, phone, delivery address. wrong or incorrect item. We will review and give solutions that suit each cases.