Privacy Policy for Highgate MGT App

1. Purpose and scope of user information collection:

  • Data collected on the website include: name, address, email, phone number, username, password. This is the information that we request when registering a member, contacting the service or purchase contact.
  • Data collected on Highgate MGT App include: name, address, email, telephone number, mobile phone number, images. This is the information that we request when registering in the Highgate MGT App, in order to provide data for operations to handle customer service request.
  • We only store member information or contact information on company websites. However, bank account information will not be stored. We also use information that identifies user behavior (cookies, ip, views, clicks) on our company's websites, in order to improve the structure, content, form of websites in accordance with user behavior.
  • When customer register for or participate in certain services, access certain content or features, or communicate directly with us, we may collect certain types of information from customer as following:
  • Contact information (such as name, address, email, telephone or mobile phone number);
  • Username and password when you register through our Services;
  • Other information (such as images, information) that customers may provide to us, through the “Send request” or “Contact us” feature to provide data for operations. to handle customer service requests.
  • When you access the Services by or through a mobile device, we may automatically collect certain information, including but not limited to the type of mobile device you use such as: Your ID device, access IP and operating system on your mobile device.

2. Scope of using information:

The Highgate Real Estate Management Company Limited may use Personal Data for the following purposes:

  • Customer image data and files are only used to process customer service requests.
  • We also use your information to respond to you when you contact us.
  • For other purposes: We may use your information for other purposes, such as data analysis to improve our Service and your experience.

3. Objects of use:

  • Employees of the operational management units.
  • Contractor employees, service provider employees.

4. Information storage time:

  • Data is stored until a cancellation request is made to the building management or the user chooses the account deletion function on the Highgate MGT App.

5. Address of the unit collecting and managing user information:

6. Means and tools for users to access and edit their data:

  • Highgate MGT’s users have the right to login to change, update personal information, passwords. Or email to or call our hotline at +84901 339 688 to manage user info.

7. Commitment to privacy of customer personal information:

  • User information on our Highgate MGT App is committed to confidentiality. Collection and use of information of each member is made only with the consent of the customer.
  • We handle your data securely by transmission over https. Do not use, not transfer, provide or disclose to third parties about the member's personal information without consent from members.
  • In the case of information server hacked, resulting in member data loss. We will fix security errors; at the same time, notify the case to the investigating authorities for timely handling and notifying our members.